Winning Customers

[Image] If you want to know the secret to winning customers, the answer is simple:
1. Respect your customer’s time.
2. Keep the promises you make.
3. If you can’t keep promises, deal with them proactively and enthusiastically.
4. Make activation and use of your product simple and instant.
5. Empower your technical and service support with the training, infrastructure and culture to execute on the promise.

Read more at www.socialmediatoday.com

Related articles by Zemanta

• 89% of Your Customers Will Remain Loyal, If They Know You're Listening to Them!
• Are You Seeing What Your Customers Are Saying?
• 'The Best Service Is No Service' - Mobile Industry, Take Note