Monday, July 14, 2008

Winning Customers

Marchers for Salvador Allende [Image] If you want to know the secret to winning customers, the answer is simple:
1. Respect your customer’s time.
2. Keep the promises you make.
3. If you can’t keep promises, deal with them proactively and enthusiastically.
4. Make activation and use of your product simple and instant.
5. Empower your technical and service support with the training, infrastructure and culture to execute on the promise.


Zemanta Pixie

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